Services

After-sales Service & Support


Remote Technical Support: Free 24/7 hotline support for immediate troubleshooting. Inquiries are instantly routed to specialized departments for rapid resolution.

On-Site Field Service: When remote assistance isn’t enough, our field technicians will arrive at your facility within 72 hours.

Warranty & Repair: Complimentary troubleshooting and system debugging throughout the warranty period. Post-warranty service contracts are available.

Installation & Training: On-site deployment, system debugging, and comprehensive operator training included at commissioning.

Preventative Maintenance Agreements: Scheduled quarterly on-site service contracts. Includes full software/hardware diagnostics, calibration, and proactive component replacement to maintain peak performance and eliminate downtime.